Last modified: April 17, 2023
We at Explain Learning, LLC (referred to herein as "Explain Learning," "Company," "We," or "Us") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or your student or that you may provide when you visit the website http://explainlearning.com/ or use our software applications and/or software-as-a-service and/or mobile applications (the website, the software applications, software-as-a-service, mobile applications and all other services referred to herein as the “Website” or “Application”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
It does not apply to information collected by:
While the Website or Application may be used to manage the personal development of persons of any age, our Website and Application are not intended to be used by children under 18 years of age without consent of their parent or guardian. In addition, no one under age 13 may provide any information to or on the Website or Application, regardless of whether they have parental consent or not. We do not knowingly collect personal information from children under 13. If you are under 13, or if you are between the ages of 13 to 18 years and do not have the consent of your parent or guardian, do NOT use or provide any information on this Website, Application, or through any of its features, register on the Website or Application, use any of the interactive or public comment features of this Website or Application, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at phone (505) 796-5956 or email email@example.com
We may collect several types of information from and about users of our Website and Application, including information:
We collect this information:
The information we collect on or through our Website may include:
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or Application, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile. please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website or Application with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
As you navigate through and interact with our Website and Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties - it helps us to improve our Website and Application and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We may tie this information to personal information about you, including personal information that we collect from other sources or that you provide to us.
Protecting the privacy of our student users that are children age 13 to 18 years of age (“children”) is one of our priorities. For that reason, we created certain features designed to help protect personal information relating to all students creating accounts on our site (“student users”). Explain Learning seeks parental consent for all student user accounts for users under the age of 18. Most if not all actions a student user can take in regard to their personal information will be done with parental consent. Explain Learning attempts to restrict a student user’s access to certain features that could result in disclosure of personal information by the student user.
If you are a parent or guardian (“parent”) and discover that your child has a registered account with our Website or Application without your consent, please alert us at firstname.lastname@example.org.
Students must always sign up as a student during the account registration process, never as any other type of user.
If you are a parent, you may provide consent for your child’s registration via email. Parents may revoke a child’s permission to use the Website and Application by emailing email@example.com to delete the account.
After the age of 18, a student user is given the full ability to manage their student user account as if they were a parent.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third-parties' services that may be of interest to you.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You can review and change your personal information by logging into the Website or Application and visiting your account profile page.
We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We will retain your information for as long as your account exists and will remove your information in due course after your account is closed.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website and Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website or Application like message boards. The information you share in public areas may be viewed by other users of the Website or Application.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or Application. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or Application.
To ask questions, coordinate your privacy concerns or comment about this Policy and our privacy practices, contact our privacy officer at:
or via our phone number: